When the whole family is watching a television show together, one thing that is always annoying is the volume of the television. My husband always wants the sound to be louder, but I get frustrated with it as I find it deafening and then I don’t feel like watching the show. I also dislike the TV being at high volume because I end up missing a lot of important calls. So, one day I saw a commercial about the MSA30x sound amplifier, and I was curious to try it as it seems to be the perfect solution for our problem with the television volume.
MSA30X is a small sound amplifier that looks like an ear bud and can be easily ordered online. I immediately purchased it from the official website and received it within a few days. I have been very pleased with this device because now we can all watch TV shows together with the volume at the right level for everyone. My husband happily uses the sound amplifier and enjoys watching the show. There are no more disagreements over TV volume in our home. Also, I can easily hear when my phone rings.
Complaints about MSA 30X Sound Amplifier
Recently, I’ve been hearing many complaints about the MSA30X sound amplifier. I was really shocked to hear what people were saying about this product as I have never encountered any issues with it. I ordered my MSA30X from the official website and it was delivered straight to my mailbox in just a few days. I only paid the amount for one set.
When my neighbour also complained to me about this product, I decided to do some research to see what the complaints were all about. During my research, I found that most people who were complaining about MSA30X were not following the directions closely when they were placing their order. In fact they were ordering two sets when they only wanted one.
What Exactly Was Happening?
When you visit the official MSA30X website, there is a place where you enter shipping and billing information. There is also a place where you have to enter the quantity of the sets you need. Generally, you get one free set of MSA30X automatically when you order from this website. Therefore, when it asks you about the number you want to order, you need to select ‘1’ as you are automatically getting one free. People were selecting ‘2’ and the website was processing the order for two sets. So, it would appear that the people who were complaining about order processing problems were not realizing that they were ordering extra MSA30x sound amplifiers.
I also found that most complaints were coming from people who had ordered their product at the weekend. So when they contacted customer support to find the status of their order, they got no answer. It is important to note that the customer service works from Monday to Friday from 9am to 5 pm Eastern time. Upon checking the official MSA30X website, you will find a note that says that you should wait at least 24 hours before calling to change anything about the order. The problem was rather simple and would have never happened if care had been taken when placing the order.
Three Simple Steps to Order Your MSA 30X
You should only purchase your MSA30X from the official website to avoid any billing confusion. I will give you three simple steps for placing your order successfully.
Step 1: Visit the official website to place your order. Here, you will find the option to select the number of sets you would like to order. Be careful at this point since this is where most people make mistakes. Read the requirements carefully and then enter the number of sets you need.
Step 2: Next, you are required to enter your credit card information, which includes the ‘Type’ of your credit card. On clicking the pull down menu, you will find various options. Select the one that is most appropriate. You also need to fill in your card number and its expiration date.
Step 3: Lastly, you are required to provide your billing information such as your first and last name, address, city, country, state, zip, phone number and your email address. You also must check the relevant box if your shipping address is different from your billing address. Once you have filled in your information, you just need to click on the button that says ‘process order’.
That’s it. Your order is being processed and you will receive it in a few days. If you follow these three simple steps, I’m certain that you will receive your order at the right price and without any glitches. Happy Shopping!