Questions About MSA 30X Hearing Aid

I have recently received many emails and comments asking about the MSA 30X hearing aid, so I decided to write an informational article about this product in order to clear any confusions or doubts. Hopefully you can extract useful information from the following article. If you still have comments, questions, or concerns regarding the MSA 30X, then you should comment below and I will reply as best as I can.

What is Included in the Offer

The MSA 30X is a hearing aid that amplifies sound up to 30 times its normal volume. You can adjust the volume with the controls that are on the device, and the device is so small that other people will not notice it. The device is very light, so it will not cause any discomfort to your ear (which I often find is an issue with other hearing aids).

msa30x offer

The MSA 30X is designed to fit in either your left or right ear, so you can switch ears if you find it necessary or more comfortable. The MSA 30X is also FDA listed, so you can trust the manufacturers. It also has rechargeable batteries, so you do not have to frequently remove and insert small batteries that are easily lost. When you order an MSA 30X, you do not only receive the product itself. You also receive a charging station, five silicone tips for your ears, and a cleaning brush. However, with current offer that the website is promoting, you will receive double all of those items, which means: two MSA 30X, two charging stations, ten silicone tips, and two cleaning brushes. The charging station is pretty useful, and after a full charge the MSA 30X’s battery can last for eight to ten hours.

Customer Service

The people who sell MSA 30X are dedicated to providing their customers with answers to their questions, comments, or concerns and they do not make a hassle out of it. If you yourself have anything to ask of the company, then you should contact them either by phone or by mail. Their phone number is (877) 362 – 4584, and their address is:
PO Box 8104
Van Nuys, CA 91409
Their phone hours are Monday through Friday, from 9 a.m. to 5 p.m. Standard Eastern Time. To Visit Customer Service Click Here


When you order an MSA 30X, the product will be shipped within 30 days of the order date. The product willed be shipped via UPS, which is a pretty reliable delivery service. If you are unhappy with how your product is being shipped, or you have questions about where your product might be, then you can easily contact their customer service and quickly take care of any inconveniences.

msa30x questions and answers

Return Policy

The MSA 30X company has a 30-Day Money Back Guarantee return policy. This means that if you are unsatisfied with the product, then you can ship it back within 30 days and get your money back. In order to do so, you must ship the item back to the address via USPS and include your full name, address, main daytime telephone number, and email address with the product. Be sure to check the product as soon as you receive it in the mail so that if you do not like it, you can ship it back in time for your money back.

Payment Methods Available

You can order the MSA 30X with your credit or debit card from Visa, Master Card, American Express, and Discover. After entering your card information, you must enter your billing information (name, address, etc.). Most people order products online like this anyway, so it should not be an extra hassle if you already order products online.

How to Order

Orders come by sets, and you can order up to six sets in one order. One set includes two MSA 30Xs, two charging stations, ten silicone tips, and two cleaning brushes. Ordering one set costs about $30.00, plus shipping and handling. The main website will provide you with an easy and convenient drop-down menu of how many sets you want to order. The website says “How many sets of 2 would you like to order?” followed by the drop-down menu. This all precedes the billing and credit card information areas.

Click Here To Visit MSA 30X Official Site

MSA 30X Available in Canada

MSA 30X is also now not only available in the United States and its territories, but in Canada as well! Now you can have the convenience of an MSA 30X hearing aid if you live in Canada, which is pretty good news, considering the affordability of the product. Now millions more can enjoy the comfort and convenience of an MSA 30X! Visit MSA 30X Canada Official Site.

msa30x now available in canada

Purchasing an MSA 30X

As with any internet offer, I suggest buying the MSA 30X from the official website. This is because many frauds will try to sell you a product of the same name that is not actually going to provide the same quality as the original product. Do not let one of these charlatans swindle you out of your money, and instead order from the official MSA 30X website. If you would like the item shipped to an area within the United States, then follow this link. If you would like to visit the website for MSA30X Canada click here.

I have put all the information I’ve found about MSA30x in an article. Let me know about any more questions you may have concerning the MSA 30X, and if you order, let me know how it works out for you!

{ 19 comments… add one }

  • Lorna Rolfe July 1, 2013, 10:49 pm

    Is the msa 30x good for someone who is quite deaf and already using hearing aids or is it only good for someone who is just a little hard of hearing….
    Thanks Lorna

    • Courtney Lee July 22, 2013, 12:59 pm

      Hi there Lorna
      The latter is possibly the best answer that i can give you. However, we have had some customers with different ranges of hearing loss who have found the MSA beneficial to them. You may find reading their comments useful:
      Best wishes

  • Dorothy Kirk July 2, 2013, 7:29 pm

    Once the amp is on the base charger how long does it take to re-charge? Also If I just placed my order today how can I add the rapid charger for $6.95

    • Courtney Lee July 22, 2013, 12:52 pm

      Hi Dorothy,
      A lot of our customers have previously raised this query. I have tested this myself for you and found that an overnight charge is preferable as it remains charged for 8-10 hours. I am sorry that this is a late reply, i have spoken to our customer service and explained that I wasn’t able to answer your query more quickly. If you would like to contact them, they will be able to assist you’ You can contact them here:

      Kindest regards

      Kind regards

  • Rafael Rodríguez July 7, 2013, 8:09 pm

    I have an MSA 30x, I’m from Mexico and I’ve charged it for more than 2 days and the green light that indicates that is full charged doesn’t appear yet. So what should I do for making it work properly?

    • Courtney Lee July 22, 2013, 12:31 pm

      Sincere apologies for my late reply, Rafael, please contact out customer support team who will assist you and replace the product if it proves to be faulty,

      Kind regards

  • Frank Buchanan July 24, 2013, 10:59 pm

    I ordered this unit for my 93 year old Mother who is very hard of hearing hoping it would give her some relief. The ordering process was simply enough but the end result was a nightmare. I ordered a second set at the 19.95 offer price and upgraded to one rapid charger but was charged full price of 29.95 for unit and over 26.00 for the rapid charger. Then I was charged over 33.00 for shipping – making the total amount charged to my credit card over 121.00.

    There was no way to go back on the website check out system to correct all these problems and the order was processed at the 121.00 charge. I called the 877-362-4584 customer service number but the lady could not help me – she advised me to call back and follow up myself to see if the order could be corrected at a later day. I provided her with an order number and asked her again to correct the order but again she told me I had to call back and follow up to correct the order.

    I feel like I should call my credit card company and advise them not to honor a charge from MSA30X and forget the whole thing. That is what I feel I should do but that would not be fair to Mother who needs this unit to help with her hearing.

    Can you offer any advise 0r help in trying to resolve this situation?

    Thank you -

    • Courtney Lee July 28, 2013, 8:05 pm

      Hello Frank
      May I extend my sincere apologies to you… but as you know we are not the official site of msa30x. However,if you provide me with your details I can redirect your request to the official customer service.

      Hope this helps
      Courtney Lee

  • Jene Moseley August 1, 2013, 9:05 pm

    How does this product work with tinnitis?

    • Paul September 19, 2013, 5:08 pm

      Hi Jene,
      Tinnitus is a condition that can result from a wide range of underlying causes and is ,usually, a very subjective phenomenon. If it’s associated with any sensorineural hearing loss MSA30X may help you, but I can’t ensure you that it will work for you . I would advice you to ask to your doctor, because he knows you condition and can help you finding the best solution.
      Hope I have answered your question

  • JENNIFER MUTTER August 6, 2013, 7:38 pm


  • Nadya August 15, 2013, 10:59 pm

    can anyone tell me the if the voltage on the power adapter has an inscription of 110v- 220v ??

  • Dave September 24, 2013, 12:04 am

    Does the charging unit plug into an ac wall outlet, or does it take a battery or batteries itself?

    • Paul October 26, 2013, 11:36 am

      Hello Dave,

      You can connect the charging station on the ac wall. After charged the batteries can last of eight to ten hours. Hope I have answered your question. If you still have any doubt reply this comment or contact me at the contact page.

  • Ann Carter October 24, 2013, 7:16 pm

    How many times can you re-charge the batteries???

    • Paul October 26, 2013, 11:59 am

      Hello Ann,
      I’ve checked Msa30x official site to try to find the answer to your question but I could find it. Here goes my personal opinion and answer to your question.
      I’m not aware of any limit to re-charge the batteries. I don’t believe that thee batteries will be working 40 years, Im’ saying that, for sure there must be a limit but I would say that’s very hard to answer your question because there are a lot of variables that can affect your battery life. How many times you charge the batteries per day ? Do you re-charge the batteries completely or sometimes you just charge some time not allowing the re-charging cycle to finish ?

  • Patrick January 3, 2014, 3:30 pm

    I was hoping to buy a set as a gift for my 88 yeard ols dad in Belgium . I need to know if the charging station will work on 220V ? An adapter is not an issue . I have those .

    • Paul February 10, 2014, 7:18 pm

      Yes It works with 110V and 220V . You can find these and other answers in here


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